Shop Pay & Affirm offer alternative payment options that allow you to divide your purchase into multiple payments. To apply for Shop Pay or Affirm payment, simply choose Shop Pay or Affirm during the checkout process.
If the items in your cart qualify for Shop Pay or Affirm, you'll have the choice to select it as a payment method during checkout. After confirming your order, your account will be charged for the initial quarter of the total purchase amount. Shop Pay or Affirm will notify you when each payment is processed.
For any inquiries regarding your Shop Pay or Affirm payment, you can reach out to their Customer Support, available 24/7. To assist them, provide your order number if you've received a confirmation via email. You can find a link to Shop Pay's or Affirm's Customer Support below this FAQ section.
To sign up for Shop Pay or Affirm, you must possess a U.S. credit or debit card, be over 18 years old, have an SMS-capable phone number, and a U.S. residential address.
Cancellations adhere to our cancellation policy. When we confirm an order cancellation, Shop Pay or Affirm will adjust your payments accordingly. You can always check your payment status on Shop Pay's or Affirm's website or app. Refunds may take up to 14 days, depending on your financial institution. Before inquiring with Shop Pay or Affirm about your refund status, please check your original payment account, as the refund may have already been deposited. However, if 14 days have passed and you still haven't received the funds, contact Shop Pay's or Affirm's Customer Service (link provided below) for assistance.
If a payment fails on the scheduled date, Shop Pay or Affirm will make one more attempt. If that also fails, the missed payment will be included in the next payment cycle. Shop Pay or Affirm may involve debt collectors for missed payments and unpaid debts.
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